Trip End Detection Technology

The Distance Based Fare discussion guide alludes to "new technology that can detect when a trip on the bus has ended". Are there any details on how this technology works, and who the vendor is?

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  • That is the problem when I read the discussion guide. Not enough specific details about the technology, vendor for the technology, etc.

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  • Jeremy Leung  I tweeted them to ask the question but they told me to ask it here. It doesn’t look like it will get reviewed here either. 

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  • Trevor Demerse Agree! I have a hard time considering option 2. With the status quo, I prefer option 1 so it would not make significant fare changes to bus riders yet rapid transit fares be priced more reasonably. Also, some of the requirements I have in order for me to consider option 2 is all bus fareboxes must be upgraded to something similar to the video added below (see New Bus Ticketing System - RapidCard below) and this (Project reference here). Another is all forms of debit and credit payments be accepted on board all buses (cards without contactless capabilities be supported too) whether if it's integrated into the new fareboxes or as a separate card terminal (example added below; see The Basic Functions On Your Ingenico Terminal (Canada) below) wired to the driver's console.

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  • Jeremy Leung I’ve seen you aggressively posting this but if I was you I wouldn’t get your hopes up. Because of the way debit works in Canada, you need a real time internet connection. This is why the ferries and busses don’t offer it. Underneath the compass logo stickers on the tap pads in busses, there are credit card logos. So, you’ll be happy to know that visa and MasterCard will soon be accepted.

     

    Other than that, the investment in compass equipment is done so a broad rollout of new technology just isn’t going to happen. 

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  • Trevor Demerse I agree that the investment in new equipment isn't going to happen for a while until funding is available. The reason I am pushing for implementation of the new fareboxes is because every time I see the current fareboxes, I always really wished TransLink could have replaced them earlier as they have very limited functions (accept coins and magnetic fare cards and dispense magnetic fare cards). Also the purpose for accepting debit on buses is the payments methods accepted at CVMs should also be available on buses. I.e. payment methods should be consistent across all transit modes. I know below the tap IC pad stickers on bus validators that there the logos for VISA and MC. However, I am against implementation in the way it is exactly the same as London (see Contactless Card Clash below for the reason) and in a thread I created, I discussed about my thoughts on the possible implementation of open payments and how I think it should be implemented (you can check it out here). Furthermore, because it is likely that such new fareboxes will not be implemented anytime soon along with bus stop fare pricing list, that is the reason why I prefer option 1 in the fare proposal.

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  • Jeremy Leung Trevor Demerse TransLink is investigating new technology that can calculate the distance travelled on the bus without requiring the customer to tap out. The technology is not yet in commercial usage, though it is currently being tested on several systems worldwide. One such technology is called “Be-in-Be-out” technology that works via Bluetooth. As a participating customer enters the bus, the passenger indicates to an App on their phone that they have begun their journey. The App then senses when the passenger leaves the bus via a Bluetooth connection, calculates the distance travelled and charges the appropriate fare to the customer’s Compass Card. This technology continues to evolve, and TransLink will monitor developments to determine the appropriate technology in the future.

    In regards to your debit card/credit card discussion. Using a credit card to tap in on the compass system is certainly something you can expect in the future as this would not require any hardware changes to be made to the system.

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  • Stefan Parker Thank you for the clarification! I heard about the Be-In-Be-Out Bluetooth technology but not necessarily when paired with an IC card (see Be-In Be-out Ticketing below). However, if Compass were to be supported, would the Compass card data be updated instantly with an NFC-enabled mobile device or would it require OTA (Over The Air) update to the Compass AFC system? But even with such technology paired with Compass card support (including OTA system update, instant Compass card update via NFC-enabled device, or both), I am still not convinced to choose option 2 unless some upgrades including bus farebox upgrades are complete.

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